MATERIALS USED
We use only the finest gemstone beads, pearls and findings that are available. Whenever possible we use only natural color beads and pearls. If any beads or pearls have been color enhanced it will be stated in the description. Our findings are either 14K, 18K or 24K solid gold, 14K Gold Filled or 20K or 24K Gold Vermeil. Gold filled is 14K gold permanently bonded to a base metal. Gold Vermeil is either 20K or 24K gold over sterling silver or copper. Our findings never contain Nickel. The beaded beads that we use are handmade in Bali and Nepal using a peyote stitch around a wood bead form. All specialty beads and findings that we use are Fair Trade approved.

A WORD ABOUT TURQUOISE
Turquoise is found in several major sources around the world - the United States, (Nevada, New Mexico, Arizona), China (which has some beautiful gem-quality material), Egypt, Afghanistan, Iran, Africa and Mexico. Turquoise's beautiful blue color comes from the presence of copper in the gem material. High end turquoise like the beautiful robin's egg blue Sleeping Beauty variety is very expensive. Usually, better quality equals a higher price.

NATURAL TURQUOISE
Material which has not been altered in any way from how it is found in nature (with the exception of shaping).

TREATMENTS
Stabilized Turquoise or Enhanced Turquoise
Stabilized turquoise has been treated with epoxies or acrylic resins, which are infused into the turquoise by soaking the material for a long period of time, or by subjecting it to pressure. This process hardens the stone and enhances the color.

Reconstituted Turquoise
Reconstituted turquoise is natural, or previously stabilized material that has been pulverized into a powder, soaked in resin or epoxy and then pressed back into a solid block. The block is then cut into many different forms including beads. Marblehead Jewelry uses only Natural Turquoise whenever possible. If material other than Natural is used, it will be stated in the description of the piece.


CARE OF JEWELRY
24K Gold Vermeil is a heavy gold plating on sterling silver. Store your jewelry in the bag provided with the black anti-tarnish strip and avoid chemicals, such as lotion and perfume. Clean gently with mild dish soap and a soft cloth or Q-Tip. Do not soak your jewelry, swim in the ocean or pool or bathe or shower wearing Vermeil jewelry.

Sterling Silver should also be stored in the bag provided with the black anti-tarnish strip to protect it and to reduce tarnishing. Clean gently with silver polish.

With all semi-precious and precious stones and pearls, one should avoid banging, scratching and harsh chemicals. Please keep in mind that all jewelry is hand crafted and that the components used are also hand crafted. The results are unique pieces that may display irregularities which only adds to the beauty of the jewelry.


INFORMATION
Included with your purchase is a cleaning cloth and a silk bag with an anti-tarnish strip to store your jewelry. One restringing is provided free of charge. There will be a minimal charge for subsequent restringing depending on the piece. Ship to the address below.

RETURN POLICY
We understand that buying jewelry from a website can leave you feeling a little anxious. Because of this, we provide a complete description of each piece of jewelry as well as detailed photos. We are confident in the quality of materials used and workmanship that goes into our designs and we want you to be completely delighted with your jewelry. If, for any reason, you need to return your purchase you may return it for a full refund, minus shipping, within 2 weeks from the day you receive it. After 2 weeks a merchandise credit will be issued. Be sure to use sturdy packaging and insure it for the price of the jewelry. Include a copy of your invoice and all packaging and materials included with your purchase. Returns will not be accepted if the jewelry tag has been removed.

Ship to:

Marblehead Jewelry
19 Green Street
Marblehead, MA 01945